Counseling Team

Meet Our Counseling Team

Our counseling team brings together licensed mental health counselors, therapists, and certified behavioral health specialists who provide bilingual individual therapy and group support at Arc Mental Health.

Our Clinical Directors

Michelle Reichard, LMHC, clinical director at ARC Mental Health

Michelle Reichard, LMHC, Qualified Supervisor

Founder, CEO & Clinical Director
Michelle Reichard founded Arc Mental Health in 2018 to bring accessible, comprehensive mental health care to Miami-Dade County. A Licensed Mental Health Counselor and Qualified Supervisor with over 10 years of clinical experience, she oversees Arc’s multidisciplinary team, ensuring every client receives compassionate, evidence-based care. Michelle holds a Master of Science in Mental Health Counseling from the University of Miami and is trained in EMDR for trauma treatment.
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Jennifer Carlo, LMHC, clinical director at ARC Mental Health

Jennifer Carlo, LMHC, Qualified Supervisor, Parenting Coordinator

Clinical Director
Jennifer Carlo is a bilingual Licensed Mental Health Counselor and Clinical Director who supports children, adolescents, adults, couples, and families through emotional challenges and life transitions. She specializes in adolescent mental health, family conflict, divorce and custody-related concerns, and support for children with learning or developmental needs.
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Giliana Pena, LCSW, Qualified Supervisor

Clinical Director and PSR Program Director
Giliana Pena serves as PSR Clinical Director at Arc Mental Health, where she oversees the Psycho-Social Rehabilitation program, coordinates a multidisciplinary clinical team, and ensures treatment planning and documentation meet regulatory and ethical standards. A Licensed Clinical Social Worker with particular depth in geriatric mental health, she is bilingual in English and Spanish.
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Our Counseling Providers

Counselors

Abigail Monzon, RMHCI, family and individual resilience therapist at ARC Mental Health

Abigail Monzon, MS, RMHCI

Family & Individual Resilience Therapist
I am a dedicated therapist with a passion for supporting individuals of all ages, from children to adults, through life's challenges. I specialize in helping clients manage stress, anxiety, depression, trauma, family conflict, life transitions, and grief.
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Ashley Rivera, PsyD, LMHC, holistic mental health and trauma-informed therapist at ARC Mental Health

Ashley Rivera, PhD(c), LMHC

Holistic Mental Health & Trauma-Informed Therapist; EMDR Certified
I believe in a holistic approach to mental health that treats you as a whole person, not just a set of symptoms. I specialize in supporting individuals navigating complex challenges, including PTSD, mood disorders, ADHD, burnout, grief, and relationship struggles.
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Jean Gonzalez, MS, RMHCI

Individual & Family Therapy; Specializing in Child Welfare
I am a Registered Mental Health Counselor with over 25 years of experience in child welfare, supporting children, families, and couples through anxiety, depression, ADHD, trauma, parenting challenges, and relationship difficulties. My approach is integrative and client-centered, drawing on CBT, Solution-Focused Therapy, and Play Therapy.
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Carla Alaimo, MS, LMHC

Resilience & Evidence-Based Therapy Specialist
I am a dedicated mental health professional specializing in supporting teenagers, young adults, and seniors navigating depression, anxiety, bipolar disorder, and emotional dysregulation, using evidence-based, strengths-focused therapy to build practical coping strategies and lasting change.
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Ginette Acevedo, MS, RMHCI

Mental Health Clinician
Ginette Acevedo is a mental health clinician with over 15 years of experience and specialized training in psychology, human sexuality, and educational science. She works with individuals and couples navigating life transitions, relationship challenges, and mental health concerns, with particular experience serving older adults.
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Haydee Lareu, MS, RMHCI

Registered Mental Health Counselor Intern
I specialize in the assessment and treatment of adults facing emotional and behavioral challenges, including anxiety, depression, trauma, family conflicts, and acculturation, integrating evidence-based approaches into personalized treatment plans that foster resilience and lasting well-being.
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Isabela Fermin, MS, RMHCI

Integrative Therapist & Crisis Management Specialist
I offer an integrative counseling approach, combining CBT, DBT, ACT, and Person-Centered Therapy to help teens, young adults, and seniors facing depression, anxiety, self-esteem issues, and life transitions. I also support clients dealing with substance use concerns and crisis management.
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Lejla Szabo, MS, RMHCI

Mental Health & Emotional Well-being Therapist
As a dedicated therapist, I work with adolescents and adults to navigate life's challenges and promote healing. I specialize in depression, anxiety, OCD, panic disorder, bipolar disorders, PTSD, grief, and relationship issues, using an integrative, evidence-based approach.
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Madeline Espana, MS, LMHC

Individual, Couples & Career Transitions Specialist
I specialize in helping individuals of all ages navigate anxiety, depression, relationship challenges, and career transitions. Whether you're seeking couples therapy or guidance in your career, I offer compassionate, solution-focused support tailored to your unique needs.
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Margaryta Zelena, MS, RMFTI

Registered Marriage & Family Therapist Intern
I specialize in supporting individuals and families through a range of challenges, including mental health, relationship dynamics, pregnancy and parenting issues, cultural adaptation, and substance use disorders, blending depth-oriented therapy with practical, culturally sensitive interventions.
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Maria Zubizarreta, RMHCI, trauma and substance use recovery specialist at ARC Mental Health

Maria Zubizarreta, MS, RMHCI

Trauma & Substance Use Recovery Specialist
I specialize in supporting individuals navigating substance use, depression, anxiety, trauma, and relationship difficulties. With a compassionate, nonjudgmental, solution-focused approach, I help clients explore their emotions, identify root causes, and develop healthier coping strategies.
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Maribel Quintana, registered mental health counselor intern at ARC Mental Health

Maribel Quintana, MS, RMHCI

Registered Mental Health Counselor Intern
I am a licensed psychotherapist providing compassionate, evidence-based care to adults, couples, and the geriatric population. My specialties include depression, anxiety, substance use disorders, grief and loss, trauma, relationship challenges, and stress and anger management.
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Yris Ciprian, MS

Clinical Counseling & Psycho-Oncology Specialist
Yris Ciprián Ramos is a master-level mental health counselor with specialized training in psycho-oncology, supporting cancer patients and their families through the emotional and psychological impact of diagnosis and treatment.
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Group Facilitators

Barbara Gonzalez, MS, RBT

PSR Facilitator
Healthcare and human services professional with interdisciplinary training in nursing, psychology, and psychosocial rehabilitation. I facilitate psychoeducational groups focused on emotional regulation, stress management, social skills, self-esteem, and cognitive stimulation from an empathetic, person-centered approach.
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Laura Milano, BS, RBT

PSR Facilitator
Mental health professional with a Bachelor's Degree in Psychology. As a PSR Facilitator I support individuals with mental health challenges through group activities that build emotional regulation, daily living skills, and confidence in a safe, welcoming, and supportive environment.
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