PRIVACY POLICY – (Effective 01/01/2026)

PRIVACY POLICY – (Effective 01/01/2026) >ARC Mental Health ("ARC Mental Health," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or utilize our services.

‍INFORMATION WE COLLECT > We may collect the following personal information:NameEmail addressTelephone numberMailing addressDate of birthInsurance informationInformation submitted through contact forms, appointment requests, or patient intake formsInformation voluntarily provided through SMS messages, email communications, or website inquiriesWebsite usage information collected through cookies and analytics tools

‍HOW WE USE YOUR INFORMATION > We may use your information to:Schedule and coordinate appointmentsProvide healthcare and behavioral health servicesRespond to inquiries and customer service requestsSend appointment reminders and service-related notificationsCommunicate regarding treatment, billing, and administrative mattersImprove our website and servicesComply with legal and regulatory requirements

‍SMS COMMUNICATIONS > By providing your mobile phone number and opting in, you consent to receive SMS text messages from ARC Mental Health regarding appointments, care coordination, account notifications, and other healthcare-related communications.Message frequency may vary.Message and data rates may apply.You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact our office at 786-916-6073.

‍SHARING OF PERSONAL INFORMATION > We may share personal information with:Healthcare providers involved in your careInsurance companies and payersService providers who assist in operating our businessGovernment agencies or legal authorities when required by lawTechnology vendors that support our communications, scheduling, and healthcare operationsWe do not sell personal information to third parties.No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

DATA SECURITY > We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

‍COOKIES AND WEBSITE ANALYTICS > Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

‍YOUR PRIVACY RIGHTS > You may request access to, correction of, or deletion of your personal information as permitted by applicable law. Certain healthcare records may be subject to federal and state record retention requirements.

‍THIRD-PARTY WEBSITES > Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

‍CONTACT US > If you have questions regarding this Privacy Policy or our privacy practices, please contact:ARC Mental HealthPhone: 786-916-6073Website: www.arcmentalhealth.comEmail: contact@arcmentalhealth.com

‍CHANGES TO THIS PRIVACY POLICY > We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.